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house keeping attendant
Housekeeping or room attendants organise the daily cleaning and maintenance of rooms in hotels, motels and other places of accommodation. Meeting the usually high expectations of guests makes this a very important job that needs to be done well.
What would I do?
Hotel and motel room housekeeping tasks include cleaning all areas of a room to the highest standard. This generally involves vacuuming and dusting the room, and scrubbing bathroom and possibly kitchen, wet areas, fittings and benches. Other tasks include changing or making beds, checking and re-stocking tea, coffee, mini bar and bathroom towel and toiletry supplies and ensuring that all lights and electrical appliances are working. Anything missing from the room or unexpected is reported to a supervisor.
What training do I need?
Formal qualifications aren’t required to work as a housekeeping attendant; however a relevant nationally recognised qualification would help prepare you for work in this industry and to move forward in your career.
The Certificate II in Hospitality (Operations) is the entry-level qualification you could consider doing..
What personal attributes do I need?
The personal attributes you need to work as a housekeeping attendant include:
- Good interpersonal skills and presentation
- A commitment to providing a high standard of customer
service
- The ability to work quickly and efficiently under pressure
- The willingness to learn and ability to follow procedures
- A high level of personal cleanliness and hygienearcu.
How many hours can I expect to work in a week?
Housekeeping attendants are employed on a full-time, part-time or casual basis. It is important that you are flexible in your availability and willing to work evenings, weekends and public holidays.
What are my eployment prospets?
Employment prospects are good for enthusiastic, committed individuals who have excellent customer service skills and pay attention to detail.
How do I find a job as a housekeeping attendant?
If you have access to the internet go to www.discoverjobs.com.au, this a website dedicated to helping you find employment in the hospitality industry. Or send an email and your resume to the hotels or motels you would like to work at. Follow up your approaches.