catering manager

Do you like working with people and to be involved with food as well?  Do you like to be well organized? Do you like to provide excellent customer service? If this sounds like you then maybe a career in catering would suit you perfectly.  You could work in any number of different types of businesses including restaurants, cafes and function centres. Or you may be interested in running your own business.

What would I do as a Catering Manager

A catering manager’s responsibilities are many and varied, and include:

- Consultation with clients about their catering 
  requirements and arrangements for functions
- Management and/or supervision of staff, including 
  recruitment, training, rosters and planning
- Oversight of maintenance and presentation of all 
  equipment and service areas including kitchens, 
  function rooms and facilities in line with hospitality 
  industry regulations for the storage and preparation
  of food, and occupational health and safety
- Complaints resolution
- Maintaining financial records

What training do I need?

Formal qualifications aren’t required to work as a catering manager. However, nationally recognised qualifications are available to help prepare you for work in the industry, and to move forward in your career.  The Diploma of Hospitality Management and the Advanced Diploma of Hospitality Management provide the skills required to work as a manager or senior manager respectively, in the hospitality industry. 

What personal attributes do I need?

The personal attributes you need to work as a catering manager focus on customer services skills.  

You should have:
- Good interpersonal skills and presentation
- Good communication, negotiation and problem solving 
  skills 
- Good organisational and time management skills
- Leadership qualities and the ability to work in a team
- A commitment to providing excellent customer service
- A high level of personal cleanliness and hygiene
- The ability to work quickly and efficiently 

How many hours could I expect to work in a week?

As a catering manager the number of hours you could expect to work per week could vary depending on the position, but you could expect to often work long, irregular hours that would frequently include weekends and public holidays.

What are my employment prospects?

As with many jobs in the hospitality industry, employment prospects for catering managers are very good.

How do I get a job as a Catering Manager?

If you have access to the internet go to www.discoverjobs.com.au, this a website dedicated to helping you find employment in the hospitality industry.  Or send an email and your resume to the businesses you would like to work at. Follow up your approaches.